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Colophon
Annual Report of the University of Groningen Library Text: Frank den Hollander Gretha Landman (unless stated otherwise) Photography: Pieter Dol (unless stated otherwise) Design and technology: Floris de Jonge, designer Questions/comments: communicatie-bibliotheek@rug.nl
ebrary History & Political Science top-25 of e-books with the highest usage over a 3-year period
ebrary History & Political Science top-25 of e-books with the highest usage over a 3-year period
Library purchases of e-books 2012: with and without Digital Rights Management (DRM)
Library purchases of e-books 2012: with and without DRM
Informatievaardighedenonderwijs 2012 Bibliotheek Rijksuniversiteit Groningen
(Nederlands) Informatievaardighedenonderwijs 2012 Bibliotheek Rijksuniversiteit Groningen
Benchmarking
Thirteen Dutch university libraries use benchmarking to measure and compare their performance. The data they gather concerns budget allocation, collection creation, service effectiveness, etc. This tool is updated regularly in order to respond to new developments in the library. The University of Groningen uses digital files on a large scale, also in comparison to other [...]
Customer satisfaction survey
In 2012, the results of the previously held Customer Satisfaction Survey were compiled into a report. The results give a good indication of what users think about the different aspects of the services provided. One of the survey’s main conclusions is that staff and students are very satisfied with the collection as well as with [...]